The information we receive from customers helps us personalize and continually improve your shopping experience at Kicking Horse Coffee.
Here are the types of information we gather.
We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features and our communication with you.
We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website. Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
To help us make e-mails more productive and to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. Marketing emails are only sent to current customers as well as those who have opted in, and that they can unsubscribe at any time using the links provided in the email they receive
No. We respect your privacy and appreciate your business. We do not provide your account contact or payment information to any third party vendor, associate or service provider.
We work to protect the security of your information during transmission by using SSL/TLS (Secure Sockets Layer/Transport Layer Security) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Kicking Horse Coffee gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
If you choose to visit Kicking Horse Coffee, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages and application of the law of the province of British Columbia.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to keep yourself informed of any recent changes. Unless stated otherwise, our posted Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past.
For security purposes, Kicking Horse Coffee sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
All content included on this site, such as text, graphics, logos, button icons, images, trademarks, audio clips, digital downloads, data compilations, and software, are the property of Kicking Horse Coffee or its content suppliers and protected by Canadian trademark and international copyright laws..
Kicking Horse Coffee trademarks and trade dress may not be used in connection with any product or service that is not authorized or licensed in writing by Kicking Horse Coffee. If you are authorized or licensed by Kicking Horse Coffee to display our trademarks, you cannot display or reproduce our trademarks or trade dress in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kicking Horse Coffee. All other trademarks not owned by Kicking Horse Coffee or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kicking Horse Coffee or its subsidiaries.
Kicking Horse Coffee permits your personal use of this site and you agree to not download (other than page caching) or modify it, or any portion of it, except with express written consent of Kicking Horse Coffee. You agree to not resell any of Kicking Horse Coffee products nor use our site for any unauthorized commercial use which unauthorized use includes: any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; and any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kicking Horse Coffee. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kicking Horse Coffee and our associates without our express written consent. You may not use any meta tags or any other ":hidden text": utilizing Kicking Horse Coffee’s name or trademarks without the express written consent of Kicking Horse Coffee. Any unauthorized use terminates your access to the Kicking Horse Coffee site and the appropriate authorities so advised. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Kicking Horse Coffee so long as the link does not portray Kicking Horse Coffee, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Kicking Horse Coffee logo or other proprietary graphic or trademark as part of the link without our express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Kicking Horse Coffee and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Kicking Horse Coffee reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. Others can view whatever you post or comment on.
If you do post content or submit material, and unless we indicate otherwise, you grant Kicking Horse Coffee and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Kicking Horse Coffee and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify and hold harmless, Kicking Horse Coffee and its associates for all claims resulting from content you supply. Kicking Horse Coffee has the right but not the obligation to monitor and edit or remove any activity or content. Kicking Horse Coffee takes no responsibility and assumes no liability for any content posted by you or any third party.
All items purchased from Kicking Horse Coffee are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Kicking Horse Coffee and its associates attempt to be as accurate as possible. However, Kicking Horse Coffee does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kicking Horse Coffee itself is not as described, your sole remedy is to return it in unused condition.
THIS SITE IS PROVIDED BY Kicking Horse Coffee Co. Ltd. ON AN "AS IS" AND "AS AVAILABLE" BASIS. Kicking Horse Coffee MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Kicking Horse Coffee Co. Ltd. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Kicking Horse Coffee DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Kicking Horse Coffee ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Kicking Horse Coffee WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
By visiting Kicking Horse Coffee, you agree that the laws and courts of the province of British Columbia, Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kicking Horse Coffee or its associates.
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Kicking Horse Coffee. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.